Terms and Conditions

Terms and Conditions

  1. This marketing program ("Program") is from SBI Card & Payment Services Private Ltd. under an arrangement with OPPO Mobiles India Private Limited, ("Merchant") and is open to all residents of India holding a valid and current SBI Credit Card ("Cardholder") and to whom a communication is sent either by SBICPSL or Merchant.
  2. The Validity of the Program ("Term") is on 25th May 2018 , unless extended by SBICPSL & Merchant.
  3. Under this program:
    • Cardholder can avail cashback of 5% on "realme1" Smartphones model on Amazon.in only using SBI Credit card, during the term.
    • Min. EMI transaction of Rs. 8500.
    • Offer will only be valid for first transaction on SBI Credit Card, Offer is valid only once.
    • Cashback ONLY applicable on EMI transactions. 14% Rate of interest applicable on monthly reducing balance on 3,6,9 & 12month EMI transactions.
  4. This Program is not applicable on SBI Corporate Card issued by SBICPSL.
  5. Cashback will be credited to the card account by 25 Jul 2018.
  6. Any query/dispute regarding the Cashback will be entertained till 25 Jun 2018. Post such date; SBICPSL will not entertain any correspondence or communication regarding this Programme from any cardholder.
  7. SBICPSL along with its direct affiliate(s)/merchants is alone responsible for resolving all disputes and differences in relation to SBI Credit Cards without reference to State Bank of India and its associate Banks
  8. SBICPSL do not endorse any of the products or brands being offered under the Program and will not accept any liability pertaining to the quality, delivery or after sales service of such products which shall be at the sole liability to Merchant.
  9. The Exclusive offers/discounts under these Programs cannot be clubbed with any other offer or discount extended by the participating brands as part of any other arrangement.
  10. Pictures of products shown in the communication sent to the customer either through mailers or advertised on our website, are representative only and may not bear a resemblance to the actual products. SBICPSL shall under no circumstances be responsible towards the same.
  11. Offer is subject to availability of products and available at the sole discretion of OPPO Mobiles India Private Limited.
  12. Products offered under this program are subject to availability from the respective participating outlets of Merchant and accordingly SBICPSL in no circumstances shall be liable for non-availability of any of the products.
  13. Under no circumstance will the offer/discount being offered under this Program be settled with cash in lieu by SBICPSL or by Merchant
  14. All government Levies like GST , Sales Tax, TDS, any Local Tax, Octroi etc., shall be payable by the Cardholder as applicable at the time the respective Programs were offered.
  15. Any disputes arising out of the Offer shall be subject to arbitration by a sole arbitrator appointed by SBICPSL for this purpose. The proceedings of the arbitration shall be conducted as per the provisions of Arbitration and Conciliation Act, 1996. The place of arbitration shall be New Delhi for SBICPSL and language of arbitration shall be English. The existence of a dispute, if any, shall not constitute a claim against SBICPSL.
  16. Cardholders are not bound in anyway to participate in the Programs. Any such participation is voluntary and the same is being made purely on a "best effort basis".
  17. SBICPSL reserves the right to modify or change any of the terms and conditions applicable to this Program at any time with/without prior notice to the cardholders.
  18. Note: OPPO Mobiles India Private Limited is a participating company as per the commercial between SBICPSL and OPPO Mobiles India Private Limited

Terms and Conditions Jio Realme Offer- 2018

  1. "Cashback" shall mean Rs. 1800/- in the form of 36 vouchers of Rs. 50/- each which an Eligible Subscriber can avail upon performing the first Recharge on the Eligible Device on or before 30th September 2018.
  2. "Jio Money Credit" shall mean the specified amount credited in the JioMoney Account of the Eligible Subscriber upon the Eligible Subscriber performing the corresponding Recharge for the period as specified in the table herein below:


  3. S.No Recharge Minimum No. of Recharges required for JioMoney Credits Period of valid Recharge JioMoney Credits
    1 Rs.198/- 13 12 months from date of first Recharge or 13th Recharge, whichever is later Rs. 200/-
    2 26 24 months from date of first Recharge or 26th Recharge, whichever is later Rs. 200/-
    3 39 36 months from date of first Recharge or 39th Recharge, whichever is later Rs. 200/-
    4 Rs.299/- 13 12 months from date of first Recharge or 13th Recharge, whichever is later Rs. 600/-
    5 26 24 months from date of first Recharge or 26th Recharge, whichever is later Rs. 600/-
    6 39 26 months from date of first Recharge or 39th Recharge, whichever is later Rs. 600/-
    7 Combination of Rs.198/- and Rs.299/- Same as benefits under Recharge of Rs. 198/-
  4. "Cleartrip Coupon Code" shall mean a one-time e-coupon code generated for an Eligible Subscriber upon performing the first Recharge between 20th May 2018 and 30th September 2018 on the Eligible Device subject to the terms and conditions of the coupon code stated herein below in Annexure-A
  5. "Eligible Subscriber" shall mean a person who (i) has purchased an Eligible Device (ii) is an active subscriber of the RJIO services; and (iii) is enrolled to the "Jio Prime" membership plan
  6. "Eligible Device" shall mean Realme 1 mobile device of Oppo Mobiles India Pvt. Ltd. ("Oppo"), activated for the first time on the RJIO network by an Eligible Subscriber on or after 20th May 2018 and on which a Recharge is first performed by the Eligible Subscriber on or before 30th September 2018. The offer is applicable only on the Indian version of the Eligible Device.
  7. "Entitlement Period" shall mean 20th May 2018 to 30th September 2021.
  8. "JioMoney Account" shall mean a prepaid account opened in accordance with the applicable terms and conditions provided at [https://www.jiomoney.com/tandc.html], in the name of the Customer on the same MSISDN on which the first Recharge is performed to avail the Offer, subject to the submission of all relevant documents for compliance by the customer.
  9. "Offer" shall mean the (i) "Cashback" made available by RRL; (ii) "Jio Money Credit" made available by RRL; and (iii) "Cleatrip Coupon Code" made available by RRL.
  10. "Offer Benefits" shall mean the benefits accruing to the Eligible Subscriber under the Offer as shown herein-below
  11. "Recharge" shall mean a recharge performed of Rs.198/- or Rs.299/- prepaid plan offered by RJIO
  12. "RJIO" shall mean Reliance Jio Infocomm Limited.
  13. "RRL" shall mean Reliance Retail Limited.
  14. "T&C" shall mean the applicable terms and conditions of the Offer.
  15. The Offer is applicable to prepaid customers of RJIO only.

The Offer and the benefits hereunder shall be made available by RRL to the Eligible Subscriber.

Benefits of the Offer ("Offer Benefits")

Cashback:

An Eligible Subscriber, who, during the subsistence of the Offer, performs Recharge on the Eligible Device with the same MSISDN, shall be entitled to Cashback.

Cashback received by the Eligible Subscriber shall be redeemed in the following manner:

  1. Each voucher of Rs.50/- provided under the Cashback, can be redeemed by the Eligible Subscriber upon a Recharge on the Eligible Device in MyJio App only ("Eligible Recharge");
  2. Only one Cashback voucher of Rs.50/- can be redeemed per Eligible Recharge. A maximum of 36 Cashback vouchers of Rs 50/- each, can be so redeemed by the Eligible Subscriber on or before the Entitlement Period. For the avoidance of doubt, all unredeemed Cashback vouchers shall expire after 30th September 2021.

JioMoney Credits:

An Eligible Subscriber, who, during the subsistence of the Offer, performs Recharge on the Eligible Device with the same MSISDN, shall be entitled to corresponding JioMoney Credits.

Cleartrip Coupon Code:

  1. An Eligible Subscriber, who, during the subsistence of the Offer, performs the first Recharge on the Eligible Device with the same MSISDN, between 20th May 2018 and 30th September 2018, shall be entitled to a Cleartrip Coupon Code. The Cleartrip Coupon Code received by the Eligible Subscriber shall be redeemed in the manner as specified herein below in Annexure-A.
  2. Save and except enabling the availability of the Cleartrip Coupon Code on the MyJio application of the Eligible Subscriber, RJIO shall not be in any manner responsible for or liable to the Eligible Subscriber for matters relating to or in connection with the Cleartrip Coupon Code including but not limited to its redemption, benefits, transactions, use, suitability, eligibility, functionality, applicability, validity, etc.

Terms and Conditions of the Offer ("T&C")

  1. The Offer shall be open to all Eligible Subscribers on and from 20th May 2018.
  2. These T&C shall be read concomitantly with the terms and conditions of Jio Prime Membership and CAF.
  3. To avail the Jio Money Credit, the Eligible Subscriber, on or before the 13th Recharge, should download JioMoney App on the Eligible Device from the list of apps on the My Jio App. The subscriber should then register / signup on the JioMoney Account with the same MSISDN on which the Recharges have been performed during the subsistence of the Offer.
  4. The availment of Cashback is subject to the Eligible Subscriber adhering to the terms and conditions of JioMoney Account. RRL is not responsible for any such matters whatsoever. For further information on Jio Money T&Cs, please refer: https://www.jiomoney.com/tandc.html.
  5. Two or more offers cannot be clubbed together. This Offer cannot be used in conjunction with any other alternative offer or promotion of a similar nature.
  6. If the Eligible Subscriber migrates from the Eligible Device to any other device, the Offer Benefits shall be discontinued. Accordingly, RRL shall record the IMEI number of the Eligible Device.
  7. RRL / RJIO recognizes that the choice to be contacted for promotional messages and alerts is that of the Eligible Subscriber. RRL / RJIO intends to keep the Eligible Subscriber informed on matters relating to the Offer and any upcoming offers from RRL / RJIO for the benefit of the Eligible Subscriber. Accordingly, by availing the Offer, the Eligible Subscriber hereby consents to be contacted by RRL / RJIO and such consent shall remain unaffected by Eligible Subscriber’s registration in the National Do Not Call ("NDNC”) registry under the relevant category stipulated therefor.
  8. RRL reserves the right to cancel/withdraw this Offer at any time, without any prior intimation to the Eligible Subscriber. However, the benefits accrued to the Eligible Subscriber on or prior to the cancellation/withdrawal of this Offer, shall not undergo any change.
  9. RRL, may, at its discretion, modify any of the terms and/or conditions and/or any aspect of the Offer, without any prior intimation to the Eligible Subscriber. The modifications so carried out will be posted on www.jio.com.
  10. If any term / condition under the T&C of the Offer is found to be invalid, void, or for any reason unenforceable, such term / condition shall be severed from the other terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions of the Offer.
  11. Any claims, issues, damages or losses with respect to the Eligible Device shall be the sole responsibility and liability of the manufacturer of the Eligible Device and RRL / (including its affiliates, group companies or parent company) hereby disclaims, any and all claims, losses and liabilities, whether or not arising out of, or in connection therewith and / or this Offer and the terms and conditions governing the Offer. This disclaimer shall apply to the fullest extent permitted by law and shall survive cancellation/termination/determination of this Offer.
  12. In no event shall RRL (including each of its affiliates, group companies or parent company) or its directors, officers, employees, agents or other representatives thereof be responsible or liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to the Offer.
  13. The Offer Benefits are non-transferable.
  14. The Offer can be availed only once per handset.
  15. This Offer is subject to guidelines/directions issued by Telecom Regulatory Authority of India (TRAI), Department of Telecommunications (DOT) or any other statutory authority from time to time.
  16. Eligible Subscriber hereby authorizes RRL to collect his/her personal information including name, address and mobile number and share with its partners so as to enable the Eligible Subscriber to avail the Offer. The Eligible Subscriber’s personal information will be stored and processed in accordance with RJIO Privacy Policy and RRL Privacy Policy which are available at https://www.jio.com/en-in/privacy-policy and https://relianceretail.com/privacy-policy.html, respectively.
  17. To get a new RJIO SIM, kindly visit nearest Jio Store, Reliance Digital or Jio retailer. To locate nearest Jio Store, visit https://www.jio.com/Jio/portal/storeLocator case of any queries/issues, please contact RJIO Customer Care at 198/18008899999 or write to care@jio.com.
  18. The Eligible Subscriber agrees that he/she has read, understood and voluntarily agrees to the T&C mentioned and stated here in>

Annexure-A

  1. The Eligible Subscriber shall follow the process mentioned below to avail the offer:
    Go to MyJio > My Vouchers > View Voucher > Cleartrip Coupon code
    The Eligible Subscriber shall open www.cleartrip.com or download the Cleartrip Mobile App and register themselves as a user.
  2. Upon booking a domestic roundtrip air travel tickets / domestic hotel stay between 20th May 2018 and 31st October 2018, the Eligible Subscriber shall be eligible to the following benefits:
    • Rs. 500 cashback into cleartrip wallet on a minimum booking amount of Rs. 5000 or above for round trip domestic air travel ticket; and
    • Rs. 750 cashback into cleartrip wallet on a minimum booking amount of Rs. 5000 or above for domestic hotel booking. The offer is not valid on unrated & 1 Star Hotels.
  3. Cleartrip wallet cashback can be redeemed in subsequent transactions across any flight / hotel or local experience on Cleartrip.
  4. The validity of cashback credited in the Cleartrip wallet is 60 days. For avoidance of doubt, any cashback amount in Cleartrip wallet that is unutilized within 60days of its credit will be forfeited.
  5. Transaction capping per card: 1 domestic flight transaction + 1 domestic hotel transaction allowed per card (i.e. total 2 transactions).
  6. The Cleartrip Coupon Code is valid only on transactions made using a credit or debit card only.
  7. Any concern with respect to the Cleartrip Coupon Code shall be addressed by Cleartrip on customersupport@cleartrip.com and 09595333333.

FAQs Jio Realme Offer

What is "Jio Realme Offer”?

  1. Cashback of Rs.1800 for all Jio prepaid customers (existing and new) who will activate Realme 1 mobile device on the Jio network for the first time by performing a recharge of Rs.198 / Rs.299 on or before 30th September, 2018. After 1st successful recharge of Rs.198/299 on an eligible device, 36 vouchers of Rs.50 each will be credited in MyJio app which can be redeemed one at a time per recharge against subsequent recharges of Jio plan of Rs.198/299
  2. Credit in JioMoney account linked with the Jio number as mentioned below:


  3. S.No Recharge Minimum No. of Recharges required for JioMoney Credits Period of valid Recharge JioMoney Credits
    1 Rs.198/- 13 12 months from date of first Recharge or 13th Recharge, whichever is later Rs. 200/-
    2 26 24 months from date of first Recharge or 26th Recharge, whichever is later Rs. 200/-
    3 39 36 months from date of first Recharge or 39th Recharge, whichever is later Rs. 200/-
    4 Rs.299/- 13 12 months from date of first Recharge or 13th Recharge, whichever is later Rs. 600/-
    5 26 24 months from date of first Recharge or 26th Recharge, whichever is later Rs. 600/-
    6 39 26 months from date of first Recharge or 39th Recharge, whichever is later Rs. 600/-
    7 Combination of Rs.198/- and Rs.299/- Same as benefits under Recharge of Rs. 198/-
  4. A Cleartrip Coupon Code for customers as mentioned in point (i). After 1st successful recharge of Rs.198/299 on an eligible device, customer will receive a Cleartrip Coupon code in MyJio app, which can be used while booking domestic air tickets or domestic hotels to get Cleatrip cashback of Rs 1250/-. That is, one coupon code per customer can be used once for domestic flight booking, and once more on domestic hotel booking.

Who is eligible & how long is the "Jio Realme Offer” valid for?

The offer is valid for Realme 1 mobile device activated on the Jio network for the first time, on or after 18th May 2018. The first recharge of Rs 198/ Rs 299 should be performed on or before 30th September, 2018 by the eligible subscriber to avail the offer.

How and when will I get the offers under the "Jio Realme Offer”?

  1. You will receive 36 vouchers of Rs.50 each in your MyJio app by performing a successful Jio recharge of Rs. 198/ Rs. 299, on the eligible device, on or before 30th September, 2018. The cashback vouchers, if unused, will expire on 30th September 2021.
  2. The JioMoney Credit amount shall be credited only to the JioMoney account linked with the registered Jio number within 24 hours of the recharge. After receiving the cashback money, you may use the same at any place that accepts Jio Money. You will get the Cleartrip coupon code when you perform the first recharge of Rs. 198/- or Rs 299/-. This coupon code will be provided within 48 hours of a successful recharge and can be accessed under the ‘My Vouchers’ section of the MyJio application. You need to use this coupon code while booking domestic flights / domestic hotel on Cleartrip to get wallet cashback.

How can I redeem the cashback vouchers under the "Jio Realme Offer”?

  1. The 36 cashback vouchers of Rs. 50 each can be redeemed, one at a time, against subsequent Jio recharges of Rs.198/ Rs.299, performed on the Eligible Device, via MyJio app only. The cashback vouchers, if unused, will expire on 30th September 2021.

When will I get the JioMoney amount credit? How much will I get on different recharge denominations?

  1. A customer, who performs 39 recharges of either Rs 198, or 39 recharges of Rs 299, over a period of 36months,will get the JioMoney amount credited to his/her JioMoney account in 3 tranches in the following manner.


  2. S.No Recharge Minimum No. of Recharges required for JioMoney Credits Period of valid Recharge JioMoney Credits
    1 Rs.198/- 13 12 months from date of first Recharge or 13th Recharge, whichever is later Rs. 200/-
    2 26 24 months from date of first Recharge or 26th Recharge, whichever is later Rs. 200/-
    3 39 36 months from date of first Recharge or 39th Recharge, whichever is later Rs. 200/-
    4 Rs.299/- 13 12 months from date of first Recharge or 13th Recharge, whichever is later Rs. 600/-
    5 26 24 months from date of first Recharge or 26th Recharge, whichever is later Rs. 600/-
    6 39 26 months from date of first Recharge or 39th Recharge, whichever is later Rs. 600/-
    7 Combination of Rs.198/- and Rs.299/- Same as benefits under Recharge of Rs. 198/-

What happens when a person does the 13 recharges using both Rs. 198/- and Rs. 299/- plans?

If a customer completes 13 recharges by doing recharges of Rs.198 & Rs.299 both, s/he will be provided Rs.200/- worth JioMoney credits.

I have a JioMoney account on a separate mobile number which I won’t use in the new Realme device. How will I get the amount credited at the end of 12 months?

The customer needs to have a separate JioMoney account on the same Jio mobile number, which he/she would be using in the Eligible Realme Device.

Can the offers, under the "Jio Realme Offer”, be transferred to any other Jio number?

No, the cashback vouchers are non-transferable.

Will the "Jio Realme Offer” offer be available, if I purchase any 4G device from ecommerce sites?

Yes, "Jio Realme Offer” is available for Realme 1 mobile device purchased from stores as well as ecommerce sites in India during the offer period.

Where can I get a new Jio SIM to avail the "Jio Realme Offer”?

You can visit your nearest Jio Store, Reliance Digital or Jio retailer to get a new Jio SIM. To locate your nearest Jio Store, click https://www.jio.com/Jio/portal/storeLocator

Is the "Jio Realme Offer” applicable to existing Jio subscriber as well?

Yes, the offer is applicable for both existing as well as new Jio prepaid subscribers.

Can I avail any other offer along with the "Jio Realme Offer”?

No, this offer cannot be clubbed together with any other Jio Offer.

How will I get to know if the cashback voucher, under the "Jio Realme Offer”, has been credited to my account? And where can I view the voucher?

You will be notified through appropriate channel when the offers have been credited to your account. You can view the cashback and cleatrip coupon code under the "My Vouchers” section in MyJio app.

What is the validity of each of the offers?

  1. The instant cashback vouchers are valid till 30th September 2021.
  2. Cleartrip Coupon code is valid till 31st October 2018. The cashback on Cleatrip wallet is valid for 60 days from the date of transaction in cleartrip.

Is the offer applicable on all the variants of 4G Realme mobile devices?

No, it is applicable only on the Indian variant of Realme 1 mobile device.